Radeon ProRender

Debug

The render Debug panel is where you can choose the log verbosity level, as well as enable tracing for diagnostics and control the collection of anonymous render statistics.

Logging

As you work with AMD Radeon ProRender, it prints its messages to the Blender system console and to the rprblender.log file on disk. The log file is located in the same directory where the plug-in files reside, and is cleared before each new Blender session (each time you open Blender).

You can examine the log details to pinpoint problems with rendered scenes, or share them with the plug-in development team for troubleshooting.

In the Log Min Level list, you can choose the logging verbosity level:

  • Error for logging error messages only
  • Warning for logging error and warning messages
  • Info for logging error, warning and info messages
  • Debug for the most detailed verbosity level

Diagnostics and Trace

Should you be so unfortunate as to experience crashes, please enable the trace dump. The trace dump does not store any kind of personal information, but simply allows developers to pinpoint how and why the crash occurred based on the data present in the scene – and hence the trace file.

By default, tracing is not enabled to save space and assist performance. If you encounter a problem, it is recommended that you:

  1. Enable tracing.

    To do this, select the Trace Dump option and if necessary, change the location of the trace files.

  2. Reproduce the problem.

  3. Locate the trace files and pack them to a single archive.

  4. Complete the bug report on community forums.

    In the bug report, describe the procedure or steps you used to reproduce the problem and attach the archive with the trace files to the report. Note that if you do not have a community account, you will need to create one.

  5. Disable the trace dump.

Collecting Render Statistics

To give the development team an idea of the plug-in usage, AMD Radeon ProRender collects anonymous render statistics. The statistics is collected and sent each time you perform rendering of a still scene, or render a frame in an animated scene.

Collected data includes:

  • System details, such as OS name and version, language, locale and time zone settings
  • Hardware details, such as CPU and/or GPU model and number of processor cores
  • Plug-in details, such as the plug-in version and 3D software used
  • Output details, such as the image resolution, list of render passes, number of light sources, max ray settings, etc.

Note that the statistics collected does not include any kind of personal information or details that might be used to identify users.

Data collection is enabled by default. To disable data collection, clear the Collect anonymous render statistics option in the Debug panel.